Terms and Conditions

  1. Introduction Welcome to SPARK CEYLON . By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, you should not use our services.

  2. Products and Pricing All products listed on our website, including but not limited to bouquets, gift baskets, hampers, candles and other offerings, are subject to availability. Prices are subject to change without notice. We make every effort to ensure product images and descriptions are accurate, but slight variations may occur.

  3. Orders and Payment By placing an order, you confirm that you are authorized to use the payment method provided. Payments must be completed in full before your order is processed. We accept Credit cards,Debit cards, Paypal,Apple pay.

  4. Shipping and Delivery We offer standard (between 5-7 days),express (between 2-5 days)delivery.Shipping costs and delivery times will vary based on location and order specifications. We are not responsible for delays due to unforeseen circumstances, such as natural disasters or courier issues.

  5. Returns and Refunds Our products we do not offer returns. However, if an item arrives damaged or is incorrect, please contact us and we will provide a replacement or a refund, subject to review.

  6. Cancellation Policy Orders may be canceled within a hour of purchase, provided that the order has not yet been processed or dispatched. Once an order has been shipped, cancellation is no longer possible.

  7.  Personal Information Your personal information such as, shipping address, person details and bank details will be collected for order processing purposes. We will not share or sell your information with third parties, except as required by law.

  8. Intellectual Property All content on our website, including images, text, and design, is owned by SPARK CEYLON. Unauthorized use or reproduction of this content is strictly prohibited.

  9. Liability We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or services. Our liability is limited to the amount paid for the purchased product.

  10. Changes to Terms and Conditions We reserve the right to amend these terms at any time without prior notice. Changes will be effective immediately upon posting to the website. Continued use of the site after any changes constitutes your acceptance of the new terms.

  11. Contact Us For any questions or concerns regarding our Terms and Conditions, please do not hesitate to contact us at sparkceylon@gmail.com or call 0426612535.
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